Frequently Asked Questions

It is a record of individual shipments entering and leaving Indonesia. Each row describes one consignment: the Indonesian company involved, its overseas trading partner, the product and HS code, the quantity, the value and the port. Put together, the rows show who trades what with whom.

The data is collected from third party sources within Indonesia based on shipping details filled by importers and exporters. We clean and structure the records; we do not create or alter the underlying shipment details.

All HS chapters, from live animals to machinery. You can request data at 2, 4, 6 and 8 digit HS code level, or simply describe the product in words and we will work out the codes with you.

Shipments to and from 100+ countries. China, Singapore, Japan, the United States, India and Malaysia feature heavily, but smaller partners are included as they appear in the records.

Monthly. When you request a sample we confirm the latest month available for your product, so you know what you are getting before you buy.

Yes, for most chapters. Tell us the period you need and we check availability for your exact products rather than promising blanket coverage.

Date, HS code, product description, Indonesian company, overseas trading partner, partner country, Indonesian port, mode of transport, quantity, unit, unit and total value, and delivery terms. Some fields are blank when the original filing left them blank.

Excel (.xlsx) or CSV, emailed to you. There is no portal to learn and no per-user licence — you can open the file in any spreadsheet or load it into your own BI tool.

Yes, that is the most common request. We filter the extract to your HS codes, product keywords, companies, ports or date range, and you pay only for that cut.

Yes. We save your filter and send the new month's records as soon as they are ready, in the same layout every time so your reports keep working.

Yes, and we encourage it. The free sample is drawn from the real data for your requirement — same columns, fewer rows — so you can judge its usefulness before paying.

By the scope of the request: number of HS codes or products, import, export or both, and the period covered. We quote a fixed figure with the sample, before any commitment.

Samples usually go out within one working day. A full extract follows once the order is confirmed; large multi-year requests may take a little longer, and we tell you the timeline upfront.

Data files cannot be returned once delivered, so sales are final. That is why the sample comes first. If a delivery does not match the scope we agreed in writing, we correct it.

Anyone in your organisation. The licence covers internal business use with no seat limit.

Not without our written permission. Reselling, republishing or offering the data as part of another product needs a separate agreement.

No. Data Vault Insights is a data provider only. We do not buy, sell or broker goods and take no commission on deals made using our data; you contact the companies directly.

Records come from third-party sources and may contain errors, delays or omissions. We remove duplicates and broken rows, but you should verify anything critical — a supplier's credentials, for example — independently.